Focus On: Communication Skills

To get a job, most people need to meet certain minimum requirements before ever getting an interview. Some of those requirements may include: the right degree/major, a strong GPA and internship experience, to name a few. But once you've met the minimum requirements, what else are employers looking for?

Employers still cite communication skills (written, verbal and interpersonal) as the top skill needed on the job. However, when employers were asked which skill was most lacking in their new hires, communication skills also landed on top – but not in a good way!

No matter what's causing the decline in communication skills (technology, relaxed social behaviors and so on), you have to be prepared to raise the bar and meet established communication standards if you are planning to ace a job interview. Here are a few tips to help you do just that:

 Practice your answers to some general interview questions.

 Participate in a mock interview, including the firm hand shake and making eye contact with the interviewer.

 By conducting research about the employer, you can develop some thoughtful (and required) questions to ask the interviewer. Knowledge is power and preparation is paramount!

 Observe business standards, such as addressing the interviewer as Mr., Mrs. or Dr. (not by their first name unless directly told that first-name basis is acceptable), sitting only after you are offered a seat and not interrupting the interviewer.

 Send a proper thank-you note.

While you're still a student, there are many ways to sharpen your communication skills:

 Learn to introduce yourself and be comfortable with people you don't know by attending NU Club and on-campus events. Be the first to offer a handshake and get the conversation started!

 Join a debate team or Toastmasters Club, or take a public speaking class.

 Become involved in any student clubs where you can represent the interests of your members.

 When working on a group project for a class, don't get stuck just doing the research. Participate in the presentation of the project, too.

 Volunteer for after-school programs, peer tutors or coaching sports where you can present material and ideas to others.

The Career Development Center, top floor of the WCC, offers practice interviews, sample questions, industry and employer information, etiquette tips, and materials and assistance on all topics mentioned above. Contact us today at 485-2125 or careers@norwich.edu to schedule an appointment.